Welcome to Bay State - Help Desk Support

Bay State - Navigating IT Solutions. Delivering Results.

Home » Solutions » IT Infrastructure Support » Network Administration

Network Administration

Bay State can provide everything you need to build, enhance, and manage extremely reliable, available data, and communications networks, including integration services and management solutions that allow you to focus on your business instead of your IT infrastructure.

Our offerings include:

	Network operation centers
	From systems-management software and advanced network displays, to the right furniture for form and function, we provide everything you need.
	IP networks
	We build Internet Protocol capability into networks and devices, from Fiber Channel switches to full-scale systems.
	Call Center consulting services
	From customer call centers to asset management, we have developed and integrated custom network management systems nearly exclusively using Remedy Action Request System^® (ARS) and associated software. Each system includes trouble ticket and maintenance order subsystems for network maintenance and troubleshooting.
	SNMP agent and application building
	Fully integrated SNMP management agents and custom applications provide standards-based manageability on Hewlett-Packard^® OpenView and other major platforms.
	LANDesk Consulting
	Bay State maintains a staff of Certified LANDesk Consultants. LANDesk is a leading provider of systems, security, and process management solutions for desktops, servers an d mobile devices across the enterprise. LANDesk enables thousands of organizations to easily deploy and use end-to-end management solutions.

	Overview

IT Infrastructure Support

	Help Desk
	Network Administration

	Enterprise/Software Life Cycle Development

	Information Assurance

	PMO Support

	Acquisition of Computer Products and COTS Software

	Contract Vehicles

Bay State, Inc.
4201 Northview Dr, Suite 408
Bowie, MD 20716

Tel : 301-352-7878
Fax: 301-352-6925